"QCS Management Systems Certification Scheme regulations (Annex 15) "
The purpose of this document namely "QCS Management Systems Certification Scheme regulations (annex 15) " is to provide information’s to relevant interested parties related to our services for conducting an impartial and credible assessment of a company’s management system to issue and maintain an accredited or unaccredited certification including but not limited as per the following voluntary international Standards;
The certification schemes operated by QCS are in Volutary ISO Management System Standards (MSS) in non regulated sectors of conformity asessment activites, which is being adopted by our clients as per its free choice and discretion without any inducements or pressure from any quarter including QCS. Our core objective is to provide recognition to companies who have effectively implemented and operate a verified management system as per the stipulated guidelines of the respective international standards as mentioned above.
it must be noted in this context that we are not a law enforcement agency or inspection or testing firm to validate the product or service Quality which must be done at the client’s end from authorized service providers. QCS is a management system audit firm which conducts process audits in line with voluntary international management system standards in non regulated sectors where there is no specific legislations or notifications from governments. Our job is to validate the clients management systems to give them a honest feedback on the existing status of its management systems without compromising with the neutrality or integrity of our certification process. All our certification schemes are solely based on a voluntary agreements between QCS and our clients without any financial inducements or pressure from each party to the agreement or from any quarter as such. Our schemes are solely designed to fulfill the specific needs and expectations of each of our client and it may vary from one organization to another and may not always follow a fixed uniform pattern. Some of our schemes are solely industry /clients specific by keeping the core elements of the standards same. We might take a combination of best business practices of all times such as Deming’s fourteen best management principles, seven deadly diseases of western management, process approcah, PDCA cycle which are compatible with ISO international standards, by leaving out the activities which are not being in use by the client organizations. Our basic core objective is to support each organization in the improvement process of its management’s performance without being overtly judgmental depending upon it size, nature of activities, complexities of processes, geographical locations, its current business context along with the relevant needs and expectations of its interested parties. Our certificates are issued solely on good faith and trust based on the information’s provided to us by the clients as per our audit procedure and programs on a particular given day based on which certification decisions are taken. But we are not accountable to verify the authenticity or legality of the information’s provided to us. We are not liable for any false information’s or violation of any legal obligations by our clients or any of our interested parties which falls within their own specific responsibilities to bear the consequences of any such deeds and acts. In case our certified clients are involved in any legal issues it falls within its responsibilities to immediately inform QCS , failing which our certificates will immediately stand to be terminated without any further notification from our side. it must be noted in this context that giving the correct information to QCS as per the law of its countries is the onus of the interested parties of QCS providing the information to us based on the signed undertaking/ agreement/ contract that whatever information are being provided to us are true to the best of its knowledge and capacities. It must be noted by all the relevant interested parties of QCS that " making a statement or declaration which is false and which they know or believe to be false or do not believe to be true, is punishable under Section 31 of the Representation of the People Act, 1950 (43 of 1950) of republic of India ". Besides, all disputes between QCS and its relevant interested parties must be settled amicably and if amicable settlement is not possible then as per the legal jurisdiction of the court of Calcutta, west Bengal India.
We offer all our certification services in non notified voluntary sectors and do not claim to be connected with any governmental legislations/ notifications or regulations. it must be noted it falls within the responsibilities of our clients to verify its specific requirements, related to its certification schemes from its relevant interested parties before opting for our scheme. QCS will not be liable to bear any damages after the certification has been granted to the client and also it must not be treated as a legal document. It should be noted that all certificates are the sole property of QCS and need to be returned back to us without any further request after its expiration dates, or cancelation by QCS or accreditation board. in such cases where the certificates are cancelled by the accreditation board, QCS will reissue a new certificate with only QCS logo and maintain the certificates in our register. QCS will also provide full support to our clients to transfer its certificates to an accredited status after its expiration dates.
if the clients use the accredited certificates after the expiration/ suspension / cancelation of the certificates by QCS or accreditation board without our written and tacit approval to do the same , then it will be his sole responsibility to bear the damages in such cases and QCS will be not be liable for the gross violations of its conduct along with the regulations of our certification schemes which strictly forbids any such actions according to our rules.
If certificates payments are not cleared it will automatically loose its authenticity and validity without any further notification from QCS. clients must check the authenticity of certificates from IRQAO website maximum within one month of the issue date and then periodically every year. In case they do not see its certificates on IRQAO website they should first confirm its payments status from the distributor to ensure they deposited the fess to QCS. if the payments are already made they should inform us by email along with the copy of the payment details. please note QCS will be unable to publish any certificates on IRQAO / QCS website until and unless the fees are being deposited in our company account. Also QCS will not be accountable for any fees paid to any third-party other than QCS. Therefore evidence of payments deposited in the account of QCS is necessary on account of each certificate issued to maintain its onward continuity. It must be noted that any modifications/ misuse alteration on the template of the certificates along with QCS and ASCBE logos without QCS written approval is strictly prohibited which is punishable offence as per legal jurisprudence of Indian legal system.
A brief summary QCS certification process :-
Please download our certification scheme regulation-Annex15 for further details, which should be studied and understood in conjunction with the aforementioned document and QCS certification audit contrct- Annex-13 available at the following link: http://www.qcspl.com/upload/Annex%2013-contractual_agreement.pdf